Privacy policy

The website operator and/or someone on its behalf take acceptable precautions in order to maintain, as much as possible, the confidentiality of information.

The user's personal details (e-mail and/or mobile number only) will be kept at the user's request on the website for direct mail. For removal, contact the service in writing by email: info@era-active.com. 

The implementation of the induction will take about 14 working days, from the date of receipt of the request. To protect the confidentiality of information, the website operator operates using a protocol for electronic commerce that is used to encrypt data from the moment it is received by the system until it is transferred to the website system. and emphasized; The private credit cards of the users who carry out operations on the site are not stored at all in the systems of the site operator, as it is an external party for the purpose of clearing the credit cards.

It is clarified that since it is a question of carrying out operations in an online environment, the website operator has absolute immunity from intrusion into her computers or disclosure of stored information by perpetrators of illegal operations and therefore, if it is possible for a third party to penetrate the information kept by the website operator and/or misuse it., the user will not have any claim, claim or demand against the website operator.

If due to force majeure, the site operator will not be responsible for any type, indirect or direct, that causes the user or anyone on his behalf, information that he has sent to be lost or become hostile and/or used without authorization.

The operator of the website undertakes that it will not use the information of the users registered on the website except for the needs of operating the website and in order to enable the purchase to be made on the website, and also, for the purpose of maintaining contact with the user.

Despite the above, the site operator will be entitled to transfer the personal information of a user to a third party in cases where the user has committed an act or omission that harms and/or may harm the site operator and/or any third parties, the user has used the services of the site operator to commit an illegal act, if accepted The website operator has a judicial order instructing it to hand over the user's details to a third party as well as in any dispute or legal proceeding.

Also, the website operator may use the user's personal information, without identifying the specific user, for the purpose of analyzing statistical information and presenting it and/or handing it over to other parties.

The website operator installs small packages of information, also known as "cookies", on the users' computers and mobile devices. This is a standard procedure used by all online stores.

Cookies are an integral part of the website and in fact allow the website operator to create for the user a shopping experience of the highest level and the highest quality. By allowing this mechanism, the website operator can analyze the buying and searching behavior of all its customers and adapt the best user experience for them. Anyone who uses the website hereby 

declares that he is familiar with the cookies policy and accepts it.

The website will not make any use of the information without the customer's permission unless this is required by law or to prevent misuse. The operator of the website attaches the utmost importance to the security of the information of Era active customers. All information received on the website, whether provided by the customer or collected by a cookie when using the website, is for the exclusive use of the website for the purpose of documenting the customer's purchases as well as for the benefit of future promotions (subject to the customer's consent to be included in the website's mailing list). The site operator undertakes that the data will be used for internal use on the site only and will not be passed on to any external third parties. The website operator does not sell, transfer, rent or trade information with any third parties.

The website operator takes common precautions in order to maintain, as much as possible, the confidentiality of the information. The site implements systems and procedures to secure the information through advanced technological and organizational security measures stored in order to reduce unwanted intrusion into it, accidental or intentional exploitation, loss and destruction.

However, it is clarified that the actions taken by the website operator to secure the information do not provide complete protection. In light of the above, the website operator does not guarantee that the information and everything contained in the website and the services provided therein are immune from unauthorized access to them and it cannot guarantee that unauthorized third parties will not gain access to the information provided and/or collected in relation to the users. Therefore, the operator of the site recommends that users exercise caution in transmitting information via the Internet in general and before providing such information to the site, the benefits and risks involved in the transmission of such information should be considered.

The website operator will not be held responsible in case of intrusion or hacking and/or arising from force majeure. And the site will not be responsible for any damage of any kind, indirect or direct, caused to its users and/or to those on their behalf with this information lost or if it is used unauthorized. It will also be clarified that browsing and using the website are subject to routine data collection by Google Analytics and its terms of use.